Last Updated: October 6th, 2026
What Is Digimind?
Name change, and why it matters when you search. Digimind no longer exists under that name. Onclusive acquired the company in 2022 and on 29 October 2024 rebranded the product as Onclusive Social. Everything in this review refers to the same platform. If you are comparing quotes or reading reviews, search both names: the older reviews are filed under Digimind and the newer ones under Onclusive Social, and neither set on its own is the full picture.
Digimind is a social media monitoring company founded in 1998. It has been active for more than 20 years and has gone through many changes, the latest being its absorption into Onclusive’s media intelligence suite.
The platform is built around social listening and market intelligence rather than influencer marketing, which is the single most important thing to understand before you price it. It claims to offer more than its competitors, so let us put those claims to the test.
Digimind Review 2026: Pricing, Features and Alternatives (Now Onclusive Social)
To give you a full understanding of Digimind, we’ll be going over the features the platform offers, Digimind pricing, and the best alternatives you could use.
Digimind Features
First and foremost, let’s take a detailed look at exactly what Digimind can offer you.
1. Social Listening and Market Intelligence
One of the features around which Digimind builds an identity is social listening. The name is unique but is the service really that different from other similar social media companies? A detailed exploration proves that to be a no.
What social listening really means is a platform that allows you to monitor and analyze the conversations in social media, and predict the upcoming trends ahead of time. While this is a great feature to have, it is by no means unique to Digimind.
This platform also gives you a report of your own performance and your brand’s reputation. Market Intelligence on the other hand is an application that uses the same information, and from our understanding, offers the same feature but in a bigger scope.
While social listening is focused on online conversation, market intelligence works outside of the online world.
2. Consumer Insight
Digimind researches the market to learn what your consumers want, how they have reacted to your product, and what campaign could be right for you. All of this is done under that consumer insight feature.
3. Influencer Identification
This feature is the same as any other influencer discovery feature. This platform allows you to search through its influencer database and find the partner that’s best suited for your business based on many different criteria. However, it only helps businesses find relevant influencers; there is no feature to invite them, send them messages or start a collaboration.
Therefore, if you want to start an influencer marketing, Digimind might not be your choice. In this case, you should use an actual influencer marketing platform, like Ainfluencer.
If you’re looking to find influencers in a massive database, filter your search by location, keyword, demographic and so much more, all for free, then you’re in luck!
Ainfluencer can do all of that for free. Forget about the crippling fees of various platforms with features that aren’t even useful to you. Find your perfect influencer, run unlimited campaigns, and enjoy the gift of influencer marketing all for free with Ainfluencer.
4. Campaign Management
Digimind gives you the tools to start and run your campaign and evaluate its performance. From the limited explanations on their website, it appears that you will be offered a campaign analyst to help you understand how you can improve.
It is unclear how many campaigns you can run, whether you will be offered a campaign manager or not, and how much a campaign can cost. This lack of transparency proves very problematic in choosing a service.
For a more transparent and certainly cost-friendly option, you can check out Ainfluencer. This platform gives you the chance to start unlimited campaigns, all for free. Don’t miss out on the risk-free investment opportunity that Ainfluencer offers.
Digimind Pricing
There is no pricing page. Every call to action on the vendor’s site leads to a demo request or to contact sales, so this is a sales-only product and the figures below come from buyers and from third-party reporting rather than from a price list.
| What is known | Detail |
|---|---|
| Reported entry price | From 15,000 euros a year, which is over 1,250 euros a month |
| How it is metered | Two variables: your number of monthly mentions with unlimited queries, or the total number of queries a year regardless of mentions |
| Contract | Annual, quoted per account |
| Free plan | None. A free trial and a demo are available |
| Published price list | None at any tier |
The metering is the part to negotiate, not the headline. A mention-based quote and a query-based quote behave very differently as you grow. If you monitor a small number of topics very deeply, the query-based model is cheaper. If you monitor many topics lightly, mention volume will be the thing that moves your renewal. Ask which model your quote is on and what happens when you exceed it, because that is the number that changes in year two.
What the entry price means in context. At 15,000 euros a year this sits above most of the influencer marketing platforms people compare it against, and it is worth being clear about why: this is a social listening and media intelligence product. Influencer identification is a feature inside it, not the product. If creator discovery and campaign management are what you need, you are paying enterprise listening money for a side feature, and Ainfluencer does that job for free.
Is it possible to gain access to a lot of the same features as Digimind for free? Yes! With Ainfluencer, you get many of the features Digimind has to offer, without breaking the bank.
Digimind Reviews: What Customers Say?
We have covered what the platform promises. Here is how it is actually rated, and what buyers consistently complain about. Scores are as each platform reports them, read 6 October 2026, and are filed under the current name.
| Source | Score | Reviews | Notable |
|---|---|---|---|
| G2 | 4.5 out of 5 | 212 | Quality of support rated 9.3 out of 10 |
| Capterra | 4.4 out of 5 | 16 | Sample too small to read as a verdict |
That 4.5 across 212 reviews is a genuinely strong score, and it deserves saying plainly before the complaints below, because the screenshots in this section are the unhappy end of a mostly satisfied user base. Reviewers praise the monitoring itself, the sentiment analysis, and the dedicated account manager that comes with every paying account. In specialist uses the praise is emphatic: pharmaceutical teams describe tracking of scientific publications that would be close to impossible without it.
The complaints are narrower than the score suggests and they repeat. Here they are in users’ own words.
Some others had the same issues plus some inaccuracies:
Some went as far as to call it terrible:
Another user was struggling with outdated news. Taking time out of your busy schedule to check a notification, only to see it was from more than 6 months ago can be very annoying:
Digimind Pros and Cons
Pros
- 4.5 out of 5 on G2 from 212 reviews, a large sample for a tool in this category
- Support rated 9.3 out of 10 on G2, with a dedicated account manager on every paying account from onboarding onward
- Strong sentiment analysis, the most consistently praised feature
- Deep specialist coverage, including scientific publication tracking that pharmaceutical teams describe as hard to replicate elsewhere
- Market intelligence as well as listening, which is a wider brief than most social tools attempt
- Wide integration options and trend tracking across markets and languages
- Free trial available alongside the demo
Cons
- No published pricing and no free plan. Entry is reported from 15,000 euros a year
- Coverage gaps on some surfaces. Reviewers report missing content they can see on their own channels, because there is no third-party agreement in place for Instagram Stories, Facebook Stories, Facebook Groups or IGTV
- Interface described as difficult and the volume of data as overwhelming
- Customer service is inconsistent. It rates 9.3 on G2 overall, yet slow or unhelpful support is one of the recurring complaints here
- Glitchy integrations on certain apps
- Limited customization of dashboards and reports
- Influencer identification is a side feature, not a creator marketing platform
- Two names in the market. Reviews, documentation and quotes are split between Digimind and Onclusive Social
What the negative reviews actually say
| Complaint | What reviewers describe | What to do about it |
|---|---|---|
| Missing content | The most serious complaint and the one with a documented cause. Users see posts on their own channels that the platform never captured. The reason is coverage rights rather than a bug: Instagram Stories, Facebook Stories, Facebook Groups and IGTV are not covered by third-party agreements. | List the surfaces that matter to you and ask for each one in writing before you sign. If Stories are where your brand conversation happens, this product cannot see it, and no configuration fixes that. |
| Confusing interface | Reported repeatedly, usually alongside the volume of data returned. The complaint is not that it lacks features, it is that finding the answer takes too long. | Use the trial to answer one real question end to end rather than to tour the dashboards. |
| Support speed | Slow responses and unresolved tickets appear in reviews, which sits oddly against a 9.3 out of 10 support score on G2. The likely explanation is that the account manager model works well for larger accounts and thinly for smaller ones. | Ask who your named account manager is and what their response commitment is, as part of the quote. |
| Outdated results | Users report news and mentions arriving late enough to matter when the point of the tool is to react quickly. | Test latency during the trial with a topic you can verify independently, and time it. |
| Price with no list | No published pricing and no free plan, so the evaluation happens after a sales process rather than before. | Set your ceiling before the demo, and ask which metering model the quote uses. |
The fair read is that Digimind, now Onclusive Social, is a capable enterprise listening platform with a real coverage limitation and a steep entry price. The screenshots above are the complaints of a minority inside a 4.5 rated user base, and both facts belong in the same paragraph. The question that decides it for most readers is simpler than any of this: if you came looking for a way to find and work with creators, this is not that product, whatever its score.
Ainfluencer: The Best Digimind Alternative
A helpful alternative in this scenario is Ainfluencer.
Everything on the platform is completely free of charge so if value for money is an issue you’re concerned with, give Ainfluencer a chance.
Digimind and Ainfluencer are not competitors. In this scenario, the two platforms can go hand in hand to help you get the most out of your influencer marketing efforts. You can run unlimited campaigns in Ainfnluencer, and get a better understanding of your social presence with Digimind.
Alternatively, you can use Digimind to gather information about your customers and their needs. Then, with the help of Ainfluencer, you can employ advertisements that cater to those needs.
Other Digimind Alternatives
So let’s look at a few alternatives that offer you the same services as Digimind:
1. Brandwatch
Brandwatch is a social media management company that has been around for years. They’re well-known for their CRM tools and global presence. Much like Digimind, they don’t specialize in any particular field but have a general set of features for your social marketing needs.
If you want to learn more about this company, check out our Brandwatch review.
2. Upfluence
This platform is able to take care of your influencer marketing needs across many different social media platforms including YouTube and Twitch. With more transparency and a basic plan available, Upfluence could be the more cost-efficient choice in comparison to Digimind.
To make a more informed decision between these platforms check out our Upfluence review.
3. Mentionlytics
Mentionlytics is once again a SaaS, which stands for Software as a Service. This software markets itself as an online reputation management. Most of the services you get with Mentionlytics are the same as Digmind, just with less experience.
Conclusion
What Digimind is attempting is a big feat and based on what the users have experienced, it seems as if the platform hasn’t quite managed it yet. The problem is that despite the inaccuracies in delivering the promises, the price tag continues to match that big feat.
Should you go for Digimind? We have tried to offer you all the available data about this platform in hopes of giving you an informed decision. Pick an uncertain software that seems unable to deliver its promises for a hefty fee, or go for a free choice that gives you everything you need for your marketing plans. The choice is yours!
FAQs
Digimind is primarily a paid social listening and market intelligence platform, and it does not offer a free tier for its services. The pricing structure is based on the volume of mentions and the number of queries, which means potential users need to contact Digimind directly for specific pricing details tailored to their needs
Digimind employs techniques for sentiment analysis, utilizing natural language processing (NLP) and machine learning to interpret the emotions expressed in social media conversations.
Digimind prioritizes security and data protection, implementing comprehensive measures to ensure the safety of its platform and user data. The company has a defined incident management process to address security incidents, ensuring users are notified promptly, and corrective actions are taken.
