contactID Review: Features, Pricing and Where It Falls Short

contactID sends your message through the contact form on each company’s own website, from your own browser, and charges only when the site confirms the send. It also builds the list of businesses, writes a line for each site, splits a list across two messages and records every value it typed. This is a review of the product, and you should know who wrote it: we make contactID. So we kept to what can be checked. Every fact comes from the app’s own page, its live plans feed and its Chrome Web Store listing, read on 11 November 2026. The screenshots are ours, the animated tours were recorded from the dashboard in October 2026, and we quote no third-party review scores and give no star rating. The sections on pricing and on where it falls short are written to help you decide against it as much as for it.

contactID in Brief

What contactID Is, and Why Contact Forms

Cold email now takes real setup: sending domains, mailbox warm-up and a watch on your spam rate. Google tells bulk senders to keep the spam rate reported in Postmaster Tools below 0.10% and treats anyone sending more than 5,000 messages a day to Gmail accounts as a bulk sender. A contact form skips that. The message goes into a form the business built to hear from customers and arrives in its own inbox, with no sending domain of yours in between.

contactID automates that route. You give it a list of websites and a message, and it opens each site in a background tab of your own browser, finds the contact form, fills it, solves the CAPTCHA, submits once and reads the confirmation. The store listing names it as the renamed ContactUs AI, from the team behind brandID and Ainfluencer, and the privacy page says the service is operated by WATCHTHEMLIVE in Ontario, Canada. A walkthrough video and the feature overview are on our contactID contact form automation page.

Setup is three tabs in the extension, in order: the Agent (who you are and what you write), the Targets (the websites) and Send (press Start). A checklist ticks itself off as you go. For the wider channel, our guide to contact form marketing covers how it works and what to write.

contactID Review by Feature

Find Websites: Building the List

The feature we would test first, because most outreach fails on the list. Find websites searches Google Maps listings in 20 countries: Canada, the United States, the United Kingdom, Australia, Germany, France, Spain, Italy, the Netherlands, Ireland, New Zealand, Sweden, Belgium, Switzerland, Austria, Portugal, Poland, Mexico, Brazil and India. You can type a sentence such as dentists in Austin with 4 stars or more, or pick a category and a city, and it shows how many businesses match, how many are already yours and how many are new before you spend anything.

• Counting is free, and so is Search by AI (up to 10 searches a minute and 200 a day).
• Unlocking costs one lead credit per business delivered with a website. Businesses you already hold are skipped, so you never pay twice for one record.
• Lists go straight into your send queue, with tags such as the business name, the city and the rating available inside your message.
• Enrich my file: upload a CSV or Excel file of up to 5,000 websites or phone numbers and get their contact pages, at one lead credit per matched row.
• Lists that keep giving: download a list as a CSV, and find new places later without paying again for the ones you have.

Our take. Seeing the count before you pay is the right order of operations, and a list built from public listings, with a contact page checked for each business, means fewer wasted credits. The limit is the data itself: it is business listings, so you get companies and their sites, not a named buyer.

The AI Sender: One Website From Open to Confirmation

The extension does the sending in background tabs of your own Chrome. For each website it opens the page, finds the contact form (including forms inside frames and a “Contact us” button that opens a pop-up), clears cookie banners, reads the form with AI, fills your agent’s details, solves the CAPTCHA, submits once and reads the confirmation. It recognises forms from 36 hosted builders and fills fields in more than 30 languages. By default it works five websites at a time, never more than one new form on the same website every 45 seconds, and you can set a daily limit and a send window in Settings.

• CAPTCHAs are included: reCAPTCHA v2, v3 and Enterprise, hCaptcha, Cloudflare Turnstile, FunCaptcha and image CAPTCHAs, at no extra charge. You can add your own 2Captcha or Anti-Captcha key.
• A status for every site: Queued, Processing, Sent, Failed or No form, with the reason.
• Start, pause, resume, stop. Your queue is saved, so you can press Start again after closing Chrome.
• Websites you reached before are flagged when you import a list, so you can skip them.

Our take. The design choice that matters is reading the confirmation. A site is marked Sent only when it answered, and a send the site did not confirm costs nothing. The honest limit: some sites put a full-page bot check in front of the form, such as a Just a moment screen. contactID does not bypass those. They end as Failed and cost nothing, so they are a missed site, not a charge.

AI Writer: A Line for Each Website

The AI writer can draft your whole message from a short brief, and it can write a short line for each website using a placeholder you place in the message. You can see a sample for one site before you send, check the draft for words that look like spam, and choose the model for each agent from OpenAI, Anthropic and Google. It is optional. Without it your message goes out exactly as you wrote it, with your tags filled in. It is paid separately from an AI wallet you top up from $5 to $500, at about $0.0003 per placeholder with the default model.

Our take. A line that mentions what the site actually shows is what makes a contact form message read as written for the reader. The AI providers get only your prompt, the website’s name and address, and your name, company and job title, never your full message, according to the privacy page.

A/B Split Testing

Pick two or more agents on the Targets tab, set each one’s share with a slider, or choose an even split, and contactID shares the queued websites out at random. The Send tab shows each agent’s success rate as it runs. Websites with no form never count against an agent, so the comparison is fair. The page advises giving each agent 50 or more sends before you trust the difference.

Our take. The test measures send success, not replies. contactID does not track replies yet, so to compare which message gets answered you search your inbox by subject line. That is a real gap.

Deep Analytics: Proof of Every Send

The analytics dashboard keeps every website’s status and the reason, and for each send the timings, the CAPTCHA and how it was handled, whether the site confirmed it, and the exact value typed into each field. It also shows success by form platform, the best hours to send in UTC and the top failure reasons. You can export up to 20,000 rows from the dashboard, and the extension can export a custom set of 24 columns as CSV, Excel, JSON and other formats. No screenshots are taken, so the field record is your audit trail.

Settings and Controls

The Settings tour shows the controls that decide how careful a run is: a daily limit and a send window, a do-not-contact list that accepts domains, URLs or email addresses, filters by country and page language, what to do when a form asks a question your agent cannot answer (skip the website, which is recommended, or answer neutrally), your own CAPTCHA key and rotating proxies, and how many websites are checked and forms filled at once.

AI Assist: Run It From Claude or ChatGPT

AI Assist connects Claude, ChatGPT, Cursor and other apps that support MCP, the open standard for connecting AI apps to tools, to your account. You add one address, https://contactid.brandid.app/mcp, sign in and choose what each app may do. Then you can ask in plain language: find dental clinics in Toronto, add the ones with a contact form to my send lists, send 200 today. The page says large runs wait for your approval, you can undo an app’s changes for 30 days and pause every app with one switch, and an app can never buy credits, change your plan or card, touch your password or change your email. AI Assist is free, and what the app does uses your usual credits.

contactID Pricing: Three Kinds of Credit

The pricing looks more complicated than it is. There are three separate things you can buy, and a new account gets 10 free website credits to try the first.

Plan credits are used first. Unused plan credits move to your extra credits at renewal, and extra credits never expire. There are no daily limits unless you set one. You can cancel from Plan and Billing, and the plan runs to the end of the period you paid for.

The Plans

Annual billing saves up to 37%: Starter $290.99 a year, Growth $799.99, Pro $1,200 and Scale $2,999.99 on the live plans feed. Accounts that have never paid end their messages with a line, Sent via contactID extension. Any purchase removes it for good, whether a credit pack, a plan, AI credits or lead credits.

Which Plan Fits Your Volume

The pattern is the useful part. Starter only ties pay as you go at 200 sends, because its extra credits cost $0.20 against $0.15, so up to about 667 sends a month there is no reason to subscribe. Growth is cheapest from about 667 to about 1,167 sends, Pro from there to about 7,500, and Scale beyond that. This is our arithmetic from the plan rates and leaves out lead credits and the AI wallet, so a month that builds a new list costs more.

contactID Pros and Cons

Where contactID Falls Short

We could not point to a source of negative reviews: it is a small product, and the Chrome Web Store shows a 4.7 average from 26 ratings, which is too few to read much into. So this table is built from the product’s own documented limits, which is where a buyer would be disappointed.

Privacy and Data

The privacy section of the app page lists what the operator promises: it never sells your data and never uses it to train AI models, Google sign-in asks only for your basic profile, with no access to Gmail, Drive or Calendar, there are no advertising cookies, and no screenshots of the websites you contact are taken. Payments go through Stripe, so the service never sees your card number, and everything runs over HTTPS. Lead data comes from public business listings only. You can ask for your account to be deleted by email. These are the operator’s own statements, and we are the operator’s sibling brand, so read the privacy policy yourself.

Who Should Use contactID, and Who Should Not

If volume at the lowest price is your goal, read our review of CFLeads and its alternatives, which prices bulk contact form services per 1,000 submissions. For the rest of the field, see our guide to the best AI contact form automation tools, and for the email side, our comparison of cold email software.

A 10 Minute Test Before You Pay

What We Could Not Verify

• Reply rates. contactID does not track replies, and we ran no test campaign for this review, so we quote none.
• Any third-party review score. We did not collect or quote one.
• How the product behaves on every form. The product page says it recognises 36 hosted form builders and fills fields in more than 30 languages. These are the product’s own figures.
• The October tours may differ slightly from the current dashboard, and their billing screen is not used here because its prices do not match the live plans feed.

Conclusion: Is contactID Worth It?

contactID is worth testing if you want contact form outreach with a list you chose, a send you can confirm and a record you can audit, and you can live without reply tracking and named contacts. It is the wrong tool if you want a million submissions for a few dollars or a person’s name on every row. The free 10 credits cost nothing to try, which is the fairest way to judge a tool whose makers wrote the review. You can start from the contactID page.

Frequently Asked Questions

Key Takeaways

• contactID sends your message through each website’s own contact form from your browser and bills one credit only when the site confirms the send.
• A confirmed send costs $0.15 pay as you go and falls to $0.02 at the Scale plan. The cheapest option changes at about 667, 1,167 and 7,500 sends a month.
• Find websites builds a list from Google Maps in 20 countries and counts it for free, with lead credits sold separately from $5 for 100.
• It does not read or track replies, runs only while Chrome is open, and gives businesses, not named people.
• The 10 free credits are the fairest test. We make contactID, so we kept to documented facts and listed its limits.