For Brands & Sellers

How to Pay for an Offer

Every line on the checkout, where your money actually goes, and what changes the moment it clears.

Stop 1

Before the checkout even opens

Ainfluencer checks the delivery date before it will take your money, because a date that has already passed, or one that is hours away, produces a deal the creator cannot possibly deliver.

When you click Pay, one of three things happens:

The agreed dateWhat you seeWhat to do
More than 24 hours awayThe checkout opens straight awayNothing
Less than 24 hours awayA pop-up, Update Date & Make PaymentPick a later date and click Update & Pay
Already passedA pop-up, Update Date and Make PaymentThe date must move before you can pay

The new date has to be at least about 24 hours ahead. The message is blunt about why: You can’t expect influencers to publish your content today. Agree the new date in the chat first, so the creator is not surprised by a date they never saw.

Stop 2

The checkout, line by line

The checkout is headed Pay safely with Escrow. Nothing reaches the creator here. Your money moves into escrow and stays there until you approve the delivery.

Pay safely with Escrow WHAT YOU ARE PAYING Offer price $200.00 Platform fee (Pro, 15%) $30.00 Insurance (optional, 10% of product value) $8.00 Coupon discount -$20.00 Paid from wallet -$50.00 Total due $168.00 Pay $168.00

Every line that can appear on the checkout. Insurance, the coupon and the wallet line only show when they apply.

The tooltip How your total is calculated lists the same six lines:

Offer price

What you and the creator agreed. The minimum on the platform is $10, and a large share of deals sit exactly there.

Platform fee

Charged on top of the price, at the rate for your plan. See the next stop.

Insurance

Optional, and only worth it when you are shipping something physical. Stop 4.

Discount

One coupon per order. It comes off the total.

Wallet credit

Your existing balance, used before your card is charged.

Total due

What actually leaves your card or your wallet today.

An offer checkout expires after 30 minutes. If you leave it open and come back later, start again from the Pay button rather than resubmitting the old page.

Stop 3

The platform fee, and why it may be new to you

The fee is added on top of the agreed price. It never comes out of what the creator receives, so the figure you negotiated is the figure they see.

Your planFeeA $200 deal costs you
Free25%$250
Starter20%$240
Pro15%$230
Ultimate3%$206

If you ran campaigns here before and do not remember this line, you are not misremembering. The collaboration fee has only been charged since May 2026. Every paid order before that month carried no platform fee at all, and every paid order since carries one.

Work out your own crossover before upgrading for the fee alone. The gap between Free and Pro is ten points, so about $1,500 a month of creator spend saves roughly $150, which is most of the Pro subscription. Below that, Free is genuinely cheaper.

Stop 4

Insurance, only if something physical is in the post

Insurance is bought here, per offer, not on the campaign. If you are looking for a campaign-level switch, there isn’t one.

Toggle it on and enter the value of the product you are shipping. The fee is calculated from that figure rather than from the deal price, and it is not part of what the platform fee is charged on.

Cost10% of the product value you enter
CoversThe product not being returned, and no-show creators
Worth it whenYou ship something physical to a creator you have not worked with before
Not worth it whenThe collaboration is digital. There is nothing to lose but the fee, which the automatic refund already returns
If the deal is refundedThe insurance fee is not returned, the same as the platform fee

Claims are reviewed by our finance team rather than paid automatically. If you need to claim, contact support with the offer link, the shipping tracking and the date, all in one message.

Stop 5

Coupons and paying from your wallet

Both reduce what your card is charged today, and they behave differently if the deal later falls apart.

One coupon per order

Enter it under Have a coupon?. You cannot stack two.

The creator still gets the full price

Ainfluencer covers the coupon’s share, so a discount on your side never reduces their fee.

Pay from wallet

Uses your balance first, promotional credit before cash, then charges the remainder.

On a refund

The price returns to your wallet. The coupon and credit share goes back to Ainfluencer, not to you.

Because promotional credit is always spent first, a balance that looks like your money may partly be credit that can never be returned or withdrawn. Payments & Billing shows Credits Received separately.

Stop 6

Choosing how to pay

Four methods, and two of them credit your wallet immediately while two depend on you coming back to Ainfluencer after paying.

MethodWhat it coversReliability
StripeApple Pay, Google Pay, cards, and bank verification handled properlyConfirmed directly to our servers
Credit CardA saved card, or a new oneCharged immediately
PayPalYour PayPal balance or linked fundingCredited only when you land back on our result page
CryptoBitcoin, Ethereum, Solana, USDT, USDCSame, and worse if the transaction is still confirming

If you are topping up rather than paying an offer, prefer Stripe or a saved card. PayPal and crypto have no server-to-server confirmation, so closing the tab too early means the money leaves your account and the balance never moves. If that happens, do not pay again: send support the tracking code, the amount and the time.

Stop 7

What happens the moment the payment clears

Five things happen at once, and two of them are easy to miss.

Your card or wallet Escrow held by Ainfluencer Creator wallet on your approval refunded if nobody approves

Your money sits with Ainfluencer until you approve. It only ever goes forward to the creator or back to you.

The money goes into escrow

Specifically into the creator’s locked wallet, where they cannot touch it.

The deal becomes Paid and Scheduled

The creator is notified by email and push, and can now start work. Before this point they should not have.

A delivery record is created

Dated to the agreed publish date, which is what every later timer counts from.

The creator’s handle is revealed to you

Free, permanently, and across every account they have. No reveal credit is used.

Contact sharing unlocks in the chat

Addresses, emails and phone numbers stop being hidden, which is why shipping details come after payment, not before.

Stop 8

When the payment does not go through

Three failures look identical from the outside and have different fixes.

What you seeWhat it meansWhat to do
Additional verification requiredYour bank wants 3-D Secure, which our own card form cannot completeUse the Stripe option instead
Payment could not be processedYour bank declined it. International platform charges are a common blockTry another card or PayPal, or call your bank
Payment gateway unavailableThat method is switched off at our end, not a problem with your cardPick a different method. All four buttons stay visible even when one is off
You currently do not have enough fundsYou are approving a deal that was already refunded, which charges your wallet againAdd funds, then approve

If the charge appears on your statement but the deal still says Waiting Payment, do not pay again. Send support the amount, the date and the last four digits of the card, and the payment can be traced and applied.

The whole flow, start to finish

From agreeing a price to the money leaving escrow.

1You and the creator agree a price in the chat. The minimum is $10.
2You click Pay. If the date is too close, you move it first.
3The checkout shows the price, your plan’s fee, optional insurance, any coupon and your wallet balance.
4You pay. The money goes into escrow, not to the creator.
5The deal becomes Paid and Scheduled and the creator starts work.
6They post and submit the link. You review it.
7You approve, and the money reaches the creator within about a minute.
8If nobody approves, the deal fails on its timer and the money returns to your wallet.

Ready to fund your first collaboration?

Add funds to your wallet, or let our team walk you through a campaign on a quick demo.

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