Content Review & Delivery
Approve, request changes, and track every piece of content from upload through live verification.
Instagram Reels, Feed posts, Stories, carousels. TikTok videos. YouTube Shorts and long-form. You can mix formats in a single campaign, and negotiate format per creator in chat.
Open the chat with the creator in your inbox. Under Final Delivered Result you will find two buttons: Approve it and Disapprove it. Either one opens a short note box, then Submit.
| Approve it | Disapprove it | |
|---|---|---|
| What happens to the money | Released to the creator within about a minute | Stays held, and comes back to your wallet 14 days after the deal’s start date |
| Can you change your mind? | No. Approval cannot be undone by you | The creator can submit a corrected link, which puts the deal back to waiting for your approval |
| Who sees your note | Ainfluencer only | Ainfluencer only |
Two things that surprise brands. Your note goes to us, not to the creator, so if you want something changed you have to say so in the chat as well. And once you have reviewed, the buttons disappear, so a disapproval cannot be switched to an approval from your screen; that needs support.
There is no Request Changes button. Asking for a change is a conversation in the deal chat, and you keep the leverage by not approving while it happens.
- Say exactly what is wrong and what you want instead, in the chat. Add the product link to the caption beats make it punchier.
- If the change is beyond the original brief, expect the creator to ask for more money. An agreed increase is added to the same deal.
- When the corrected version is live, the creator submits the new link and you approve.
Watch the clock while you negotiate. The approval window keeps running during the conversation, and if it expires the deal fails and the money returns to you, which ends the collaboration whether or not you wanted it to. If the discussion will take days, tell support.
Each piece of approved content has a download button in the thread and in your Profile → Contents library. Downloads include raw video and image files at original quality, useful for repurposing on your own paid social, website, or email.
Profile → Contents. Every piece of approved content from every campaign, searchable and filterable by campaign, creator, content type, and date. Acts as a permanent UGC library.
Four, and one of them is doing more work than it looks:
| What you see | What it means |
|---|---|
| Waiting Payment | You have accepted but not paid. Nothing is held and the creator should not be working yet |
| Paid and Scheduled | Your money is in escrow and the creator is making the content |
| Published | Something was delivered. This label does not change when you approve, so it covers both waiting for your approval and already approved |
| Failed | A timer ran out. A refund follows about a day later |
Because Published means both things, it is not a reliable way to tell whether you still owe someone an approval. The honest check is whether the Approve it box is still showing under Final Delivered Result. If it is, nobody has reviewed the delivery and the clock is running towards a refund.
Yes, immediately via email + push (configurable in settings). Same for revisions, live URL submissions, and final verification.
The chat thread is the binding record, so spell out every requirement there: required tags, hashtags, FTC disclosure, brand handles, do’s, don’ts. If something’s not in chat or the brief, it’s not enforceable in a dispute.
Do not approve it, and say so in the chat straight away. Nothing checks this for you: our system fetches the post to save a copy, but it does not read the caption for required mentions, hashtags or disclosures. The only check is you.
- Message the creator with the exact wording or tag that is missing.
- Most fix it within hours by editing the caption, which needs no new link.
- If they edited the post, ask them to confirm in the chat so there is a record.
- Approve once it is right.
If they refuse, let the clock run rather than approving. The deal fails and your money returns automatically. Approving a post you are unhappy with is irreversible, so it is the one thing not to do to keep the peace.
Reviews are the public record of the creator’s performance, they can’t be silently changed. To correct a review, contact support with the campaign reference and the team can update it. Frivolous edits aren’t supported.
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