For Brands & Sellers

How a Deal Gets Closed

Paying is accepting. What the offer actually records, what only lives in the chat, and what can still change afterwards.

Stop 1

What an offer actually is

A creator’s offer arrives already priced and already waiting for your payment. Paying is how you accept it. There is no separate accept button.

What you seeWhat it means
Waiting PaymentThey have offered. Pay to accept, or edit to counter
Waiting Influencer ApprovalYou countered. The ball is with them
RejectedOne of you ended it
Paid and ScheduledAccepted and funded. Work can start
Stop 2

The four things an offer actually records

Everything else you agree lives in the chat. It is binding between you, but no field holds it and no timer checks it.

On the offerOnly in your brief and the chat
PriceNumber of posts
Expected delivery dateFormat, Reel against Story
Duration, Permanent or TemporaryUsage rights, including paid ads
Bio URLRequired tags, hashtags, disclosure, exclusivity

Usage rights are the expensive one. If you intend to run the content as a paid ad, or keep using it for a year, say so in the chat and agree a price for it before you pay. The offer form has nowhere to record the difference, and after payment it is a renegotiation rather than a right.

Stop 3

Countering an offer

Edit on the offer card opens the same four fields. Submitting sends it to the creator to accept or reject.

Price

At least the minimum, which is $10.

Expected delivery date

Must be after today, and at least about 24 hours ahead. You can’t expect influencers to publish your content today.

Duration

Permanent, or Temporary for more than four hours.

Bio URL

If you want your link in their bio.

A rejection of your counter does not end the deal: the original terms stand and you can still pay them. The creator can also counter back, which puts it in your court again.

Stop 4

Why your message was blocked

Contact details are hidden in the chat until the offer is paid. It is not personal and it is not a fault.

SituationCan contact details be shared?
The offer is not paidNo. Your message is not sent and a pop-up explains why
The offer is paidYes. Sharing opens up
A gifting conversationYes, never masked
You are on the Ultimate planYes, open messaging

The filter looks for emails, phone numbers, links, handles and apps like WhatsApp or PayPal, so an ordinary message with a number in it can be caught. Rephrase without the number.

Every night an automated check reads recent unpaid offer chats and flags attempts to share contacts for a human to review. Repeated attempts can pause an account. If you need to send a shipping address, pay first; sharing unlocks the moment you do.

Stop 5

Changing terms after you have paid

Price is locked once the money is in escrow, unless you both agree a revision.

You want toWhat happens
Raise the priceEdit creates a revision request. You pay the difference, which is held for the revision
Lower the priceSent at once, no payment. The difference returns to your wallet if they accept
Move the datePart of the same revision request
Cancel the dealNot possible. There is no cancel button on either side

If the creator rejects the revision, the old terms stand and any extra money you paid goes back to your wallet, not your card.

Watch the clock while you negotiate a revision. The approval window keeps running, so a long back and forth can hit the deadline and refund the deal underneath you.

Stop 6

Reading a creator before you pay

The best predictor of how a deal goes is already visible during the negotiation.

How fast they replied

The most undervalued signal. A creator who took a week to answer a message will take a week after you pay.

Whether they read the brief

An offer that names your product and proposes something specific is worth more than a lower price.

Their reviews and past collaborations

Checked by our team before they appear. Two completed deals beats a larger account with none.

Whether they push for contact details

A creator steering the conversation off-platform before payment is the one risk the escrow cannot protect you from.

The most common refund on the platform is a creator who accepted and then went quiet, and the warning sign was almost always already there in the negotiation.

From their first offer to work starting

What happens, and where the point of commitment is.

1A creator sends a priced offer. It arrives as Waiting Payment.
2You negotiate in the chat. Contact details stay hidden for now.
3If the price or date is wrong, you Edit and they accept or reject.
4You agree usage rights and deliverables in the chat, because the offer form does not hold them.
5You pay. That is your acceptance, and the money goes into escrow.
6The creator’s handle is revealed to you free, and contact sharing unlocks.
7The deal reads Paid and Scheduled and work begins.

Offers waiting in your inbox?

Open it, or let our team help you price and negotiate on a quick demo.

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