Ainfluencer for Affiliate Managers

Know which app does what

Affiliate work is split across two places that share a login by email. Knowing which task lives where saves most of the confusion.

• Open the seller app from Advanced Affiliate Dashboard on the Ainfluencer Affiliate dashboard. It signs you in with no second password. The link is generated when the page loads and expires after about an hour, so refresh the page if it fails.
• Accounts link by email. If your Ainfluencer email differs from the one on an existing seller account you get a second, empty account, and the two cannot be merged automatically.
• To sign in directly at seller.ainfluencer.com, use Forgot password with the same email. Your Ainfluencer password does not work there.
• A seller account is created the first time you use an affiliate feature, such as connecting a store, adding the card or creating a campaign.
• Seller and affiliate are separate profiles on one login. The Change Panel switch in the user menu moves between them, and each has its own setup.

Give the team the right access

Unlike the main Ainfluencer account, the seller app has real roles. Use them, because anything a member does is done in the owner’s account.

• Member access to another team lasts one day at a time, after which they switch in again.
• A page a member is not allowed to open sends them back to the dashboard without a message.
• A role that still has members cannot be deleted, and only pending invitations can be cancelled.
• Plans list a team size (Free 0, Starter 2, Pro 3, Ultimate unlimited) but the system does not enforce it today.
• Give export reports and payments only to people who need them. Exports need their own permission.
• This team is separate from the Ainfluencer web app’s Team Members, which has no roles.

Govern products and commissions

Commission is set per product, and the rules about what a change touches are where most surprises come from.

• Plan minimum. Free sets the lowest commission at 25%. Starter and above have none. Below the minimum you see an Upgrade to Ultimate pop-up.
• Active program limit. Amazon brands and Shopify stores count together: Free 1, Starter 1, Pro 2, Ultimate unlimited. New brands and stores start off and are switched on up to the limit, best first. A brand you switched off is never switched back on by a refresh.
• Check rates after a catalogue refresh. A re-import may write the default 15% onto an existing product or turn a switched off product back on under an active brand. Existing partnerships keep their own rate.
• Brand page extras: bio and image, social links, a terms of sales file (PDF, DOC or DOCX up to 4 MB) that partnered creators are emailed about when it changes, media assets, and for Amazon an approved Amazon brand link.
• Branded landing page. Created automatically. Choose up to three featured products and hide featured products or analytics. Buttons are disabled while the brand is inactive, and a Shopify store’s address cannot be changed.

Recruit without wasting invitations

Recruiting is limited by who can be found, how many you can invite, and whether you hold a card.

Lists and reveals

• Lists are Manual or Smart. A Smart List updates from its filters and the filters are fixed once created. Names can be up to 100 characters, and Expanded Network lists are manual only.
• Reveals. Free reveals come from the plan (Starter 50, Pro 100, Ultimate 6,000, none on Free), counted over a rolling 24 hours. Past that, each costs $0.10 from the seller wallet, and only emails not revealed before are charged. Approving a partnership reveals that creator’s contact details for free.
• The bulk Reveal Emails button in Discovery is currently broken. Reveal from the creator’s profile or from a list instead.
• Send Partnership Request from a list also fails. Use Promote Products To My Lists on My Products, or invite individually.

• The seller app counts invitations per UTC day, although plan pages call them monthly. The counter in the user menu is the truth.
• A card is required to invite or accept, or the app sends you to Billing.
• An invited creator can accept only after the Affiliate platform holds an approved social account or website for them, so a new creator’s invitation can stay pending for a while.

Run the partnership queue

Partnerships move through five tabs. Treat them as a daily queue.

• Accept creates the contract, creates the creator’s tracked links, shares your contact details and reveals theirs, and notifies them.
• Automatic Partnership Approval approves applications with no custom rate instantly. It is switched on for all your brands when a paid subscription starts and off when none is active, overriding your own choice, so check it after any plan change.
• Custom commission on an invitation needs a plan with private commission, which no current plan row includes. Brand invitations always use each product’s own rate.
• Active contract limit: Free 5, Starter 25, Pro 200, Ultimate unlimited.
• You get a daily email at 08:00 UTC listing requests that are still pending.
• My Affiliate List shows partnered creators with platforms, active products, sales, revenue and partner date.

Offer codes and understand the shopper path

A creator link opens a product page on the shopper site, which sends the shopper on to your store. What happens along the way is yours to shape.

• The shopper clicks a creator’s link, lands on a product page with your brand, the creator and any coupon, and clicks Buy Now to reach your store with tracking attached. Orders, payment, delivery and returns stay in your store.
• If a product is out of stock, removed or its link is revoked, the shopper goes where the creator’s redirect settings say, such as the creator’s storefront.
• Creators can pick Amazon or Shopify as a redirect target, but those two options currently show an error to shoppers, so ask your creators to choose Landing.

Understand the money and your exposure

You pay commission after a delay and in one nightly run. Plan for the cash and for what happens if the card fails.

• The fee comes out of the commission you pay, and the creator receives the rest. It does not add to your charge.
• No card means paused campaigns. Affiliate campaigns of a seller without a saved card are paused every night at 02:30 UTC and are not resumed automatically.
• Sales for a creator who has not connected Stripe are skipped and stay unbilled until they do.
• Shopify refunds and cancellations are not automatically deducted. Keep your own view of returns and raise a question with support if an order was refunded.
• Shopify purchases recorded before early October 2026 carry no commission, and are not charged.
• If the tracking pixel does not send line items, the whole order total can be the commission base.
• Read the statement carefully: the Total Fee and Total Paid columns add the fee on top, but your card was charged only the commission, and the Total Sale column shows units sold formatted as money.

Read the reports with their limits

The reports are built from partner attributed activity, and the two stores report in different places.

• Amazon data is pulled from Amazon’s attribution reports every few days at 06:00 UTC, over the last 60 days, so a sale can take about four days to appear, and recent numbers can move.
• Amazon counts a sale if it happens within 14 days of the click. Sales after a product was deactivated are dropped.
• Export Data As CSV needs the export reports permission, and the downloaded file is an Excel spreadsheet.
• Every report page has a Demo Data switch that shows made up numbers. Check it is off before you screenshot.
• If reports stop updating, check the Amazon connection: an expired authorisation marks the account disconnected until you reconnect.
• On an affiliate campaign card, Commission paid is the sales creators drove. Real charges are in your commission statements.

Plan guardrails and what a downgrade does

The affiliate plan table and the main Ainfluencer plan table are separate. Read the affiliate values for anything that happens in the seller app.

• Brand limits were lowered on 2026-10-10 (Starter from 2 to 1, Pro from 5 to 2). Sellers who already had more brands switched on keep them but cannot switch on more.
• Upgrades are immediate and prorated. Downgrades are queued to the end of the paid period, and the cancel flow keeps the plan until the end date.
• A failed renewal treats you as Free within the hour, with Free limits and the Free fee, and turns automatic approval off.

Your affiliate calendar

Several things happen on timers you do not control. Put them in your own calendar.

Questions affiliate managers ask

Why were all my applications approved?

Automatic Partnership Approval is on. It follows your subscription and is switched on for every brand when a paid plan starts. Turn it off on the brand page if you want to review each one.

Why are some of my brands inactive?

Your plan limits active brands and stores. New ones start off and are switched on up to the limit, best first.

I changed a commission. Who is affected?

All your partnerships on that product, except custom rates. Unbilled Amazon sales are re-priced, and Shopify sales are not.

A creator says their links stopped working.

The partnership was revoked, a product was switched off or the campaign finished. A revoked partnership cannot be reopened, so send a new invitation.

Why was I charged for sales I do not remember?

They are commission for sales made through your creators’ links at least 35 days ago. Open Get Invoice for the products behind each charge.

My Shopify reports are empty.

The Reports tabs read Amazon data only. Shopify activity is on the dashboard.

How do I message creators?

Use the Ainfluencer Inbox. After a partnership is approved you also have their contact details.

Can I use a fixed amount commission?

Sellers set percentages. Do not rely on fixed amounts, which are not calculated correctly today.