Self-Serve Rejection Reasons

Campaigns get rejected for one of 20 documented reason codes, split into two groups:

• E1-E14: Self-serve — issues with content, description, conduct that you can fix and resubmit (this page).
• E15-E20: Plan or wallet gated — your campaign type requires a higher tier, a wallet deposit, or a strategy call. See Plan & Wallet-Gated Rejection Reasons.

The rejection email always cites the specific code. Fix the cited issue and resubmit — most resubmissions clear review the same day.

E1: your campaign is barter-only (free product for content, no monetary payment). The platform requires at least some payment component for these campaign types to ensure creator participation.

Fix: add a flat fee through escrow, or set up as a hybrid campaign (product + small fee), or upgrade your plan to unlock barter-only support.

E2: your campaign looks like a placeholder or test (“test campaign”, “asdf”, obvious dummy text). The review team rejects these to keep the marketplace clean.

Fix: write a real brief with real details. Even if you’re just exploring, treat the campaign like one you’d actually run.

E3: the campaign brief doesn’t include product images, mood boards, or reference visuals. Creators need to see what they’ll be promoting.

Fix: upload at least 2-3 high-quality product images, ideally on a clean background. Add mood-board references if your style is specific.

E4: the campaign promotes content the platform doesn’t allow. This is a hard rejection with no resubmission path for the same content.

Fix: there isn’t one — Ainfluencer doesn’t support these categories. Look for niche-specific platforms.

E5: your campaign or chat messages share contact info (email, phone, external platform handles) before the deal is closed. This violates the platform’s on-platform communication rule.

Fix: keep all chat on-platform until the deal is verified complete. Sharing contact info after a successful collab is fine on paid plans.

E6: your campaign appears to leverage another brand’s name or audience to drive traffic to your unrelated offering.

Fix: focus the campaign on your own brand and product. Comparisons and reference to competitors are fine when they’re factual and contextual.

E7: the campaign violates one of the platform’s community guidelines (not in the specific E1-E14 buckets but problematic). Email contains specifics.

Fix: read the email for the specific guideline cited and adjust the campaign brief accordingly.

E8: the brief is too short or vague for creators to act on (“post about my product” with no other detail). Quality creators ignore thin briefs.

Fix: write a real brief. Minimum: product description, your audience, desired format, do’s and don’ts, deliverables, deadline. Use the AI assistant to draft it if you’re short on time.

E9: the account creating the brand campaign appears to be an influencer/creator who registered on the brand side by mistake.

Fix: see Wrong Place? Brand vs Creator — you likely want the creator app instead.

E10: the campaign reads like a sales pitch to the creator rather than a collaboration offer. (“Buy my product and tell people about it” instead of “Get paid to feature my product.”)

Fix: reframe as a collaboration. The creator is your partner, not your customer. Specify what you’re paying them and what you want them to do.

E11: your brand account has a pattern of past rejections, disputes, or violations. Reviewers are extra cautious.

Fix: book a quick call with the team to discuss the history and reactivation path. The book demo CTA below routes there.

E12: your brand profile doesn’t have a populated About Us. Creators check this before accepting offers — a blank section signals low effort.

Fix: add a 2-3 paragraph About Us in Profile → User Info. Cover what you do, your audience, and what makes you distinctive.

E13: you left the campaign template’s example text in place (“Describe your product here”, “Your ideal creator looks like…”) and submitted without editing.

Fix: edit every templated section to reflect your actual brand and campaign. Then resubmit.

E14: your campaign images include phone numbers, emails, external URLs, or QR codes. This bypasses on-platform communication and isn’t allowed before deal closure.

Fix: remove all contact info from images. Product shots, lifestyle photos, mood boards are all fine — just no contact data in the visuals.