Wrong Place? Brand vs Creator
Signed up on the wrong side of the platform, or not sure which side you belong on? This page sorts it out in a minute.
That’s expected behavior, creators can only use Ainfluencer on the mobile apps, not on desktop. The web platform (app.ainfluencer.com) is the brand and seller side, so a creator login won’t work there.
If you already have a creator account, sign in on the mobile app using the same email and password:
- iPhone: apps.apple.com/us/app/ainfluencer-branded-collabs
- Android: play.google.com/store/apps/details?id=com.ainfluencers
Once you’re in the app, head to the Inbox and Explore tabs to see brands interested in collaborating with you and to apply to new campaigns. See Finding & Applying to Campaigns for the full workflow.
This is one of the most common mix-ups on Ainfluencer. The platform has two completely different sides, and creators sometimes find themselves on the brand side after a Google search lands them there.
- Brand side, runs on the web at app.ainfluencer.com. It’s where brands launch campaigns, find creators, and fund collaborations. Brand Account Setup.
- Creator side, runs on the iOS and Android apps. It’s where creators apply to campaigns, accept brand invites, submit posts for review, and get paid.
If you’re a creator who registered on the web by mistake, you don’t need to “fix” the wrong account, just download the mobile app and sign up there with the right email. The web account doesn’t block anything, brands won’t see it, and you can simply ignore or delete it later. Head to Creator Account Setup for the right path forward.
The full creator journey is short:
- Download the Ainfluencer app on iOS or Android.
- Sign up with your email and verify the 5-digit code we send.
- Link your Instagram, TikTok, or YouTube handle (it must be public, and accounts are usually expected to have around 5,000 followers at review).
- Verify that you own it. For Instagram, send the 6-digit code the app gives you as a direct message to @ainfluencer.official. Nothing goes in your bio. For TikTok and YouTube, sign in with the platform; there is no code at all.
- Fill in your public media kit: bio, niche, audience, photo gallery, past collaborations.
- Open the Explore tab and start sending offers to campaigns that fit you.
Eligibility basics: your account must be public, your growth has to be authentic (bought followers are rejected outright), and reviewers generally expect around 5,000 followers. Below that, approval is at a reviewer’s discretion rather than something to count on. Read more about thresholds and what brands look for in Creator Account Setup.
Once you’re Active, you can start pitching: see Finding & Applying to Campaigns for how to send winning offers, and Getting Paid & Payout Methods for how you’ll receive your earnings.
That’s a brand campaign invitation from Ainfluencer. A brand running a campaign sent you a personal invite to apply, but the email is just a notification, it doesn’t include the full deal terms because those live inside the app, where they’re easier to read and respond to.
To see the actual pay, deadline, deliverables, and other terms:
- Download the Ainfluencer creator app on iOS or Android.
- Sign up with the same email address the invite was sent to.
- Open the Inbox tab, the brand’s invitation will be waiting there with the full brief.
- From there you can accept, counter, or politely decline.
How you respond, what insights to share, and how to price yourself is all covered in Invitations & Negotiation.
No. A brand account cannot become a creator account, or the other way round, and deleting the one you have does not free up the email address.
What you need is a second email address for the other side of the platform. If you use Gmail, you do not need a new mailbox: Gmail ignores dots, so you can sign up with a dotted version of your own address and the mail still reaches you.
- Keep the account you already have.
- Sign up for the other side with a different address, for example [email protected] if your existing account is [email protected].
- Verify that email as normal.
- Creators sign up in the mobile app. Brands sign up on the web.
Do not delete the first account hoping to reuse the address. Deletion is permanent, it does not release the email for a new sign-up, and it can take wallet balance and deal history with it.
Yes, and plenty of people do. Agencies, and creators who also sell their own products, usually need both. They are two separate logins with two separate email addresses, and you switch by signing in to the one you want.
| Creator side | Brand side | |
|---|---|---|
| Where you use it | The mobile app | The web app |
| What you connect | Your Instagram, TikTok or YouTube | Your store, if you have one |
| Your wallet | Earnings you withdraw | A prepaid balance you spend |
| Can it be a team member? | No. A creator email cannot join a brand team | Yes |
That last row catches agencies out. If someone on your team is also a creator on Ainfluencer, their creator email cannot be invited to your brand team. Invite them on a work address instead.
On the wrong side? Switch in a minute.
Download the Ainfluencer creator app, sign up with your email, and you’ll be ready to apply to brand campaigns.