Use Case Guide · For Beauty and Fashion Brands

Ainfluencer for Beauty and Fashion Brands

Brands that ship a physical product have extra things to manage: a ship from and ship to list, a creator address, a parcel and a delivery. This guide follows the parcel from the gifting wizard to the creator’s post, with the Shopify shipping route for paid deals.

Stop 1

What changes when you send a product

Beauty and fashion brands mostly send something creators can try on or use. A parcel adds an address, a country list and a delivery step to every route.

RouteDoes the product travel?How the parcel is handled
Product giftingYes, free of chargeYou ship it yourself and move the card on the board
Paid collaborationOptionalYou can ship by hand, or from a Shopify campaign straight from the inbox
AffiliateNo, shoppers buy itTracked links to Amazon or Shopify. No parcel to a creator
  • The paid collaboration wizard asks Are you aiming to ship physical products to influencers? If you say yes, you choose the countries creators must live in.
  • The platform’s category list has a Lifestyle / Fashion / Beauty group with Beauty, Clothing, Fashion, Jewelry, Makeup and Lifestyle inside it, plus Modelling and Barber / Hairstylist. Pick from these when you describe your campaign.
  • No route ships for you, and gifting has no label or tracking integration.

The three routes compared by cost are in Ainfluencer for Ecommerce Brands.

Stop 2

Build the gifting program

The Product Gifting and Seeding wizard has six steps, and each one saves a draft when you continue.

StepWhat you set
ServiceA title, and Self-serve (you approve creators and ship from your warehouse) or Managed (our team runs it with a brief call)
ProductsAt least one, from your Shopify store or Amazon account, or entered by hand with a name, price and image
CadenceOne-time with total units and value, or Monthly with units a month. A start date is required and an end date is optional
RecipientsCategories, audience size, platforms, languages, and the option to limit one product per creator per quarter
ShippingOne Ship from country, and the Ship to countries. Only creators in those countries are matched
ReviewLaunch program submits it for review
  • Optional creator requirements are a minimum engagement rate, a minimum age of 18, a disclosure rule, tags or hashtags, competitor exclusivity and your own terms.
  • The Ship from country must match the address on your Shopify or Amazon account.
  • The Managed option is only a label. Our team handles it by hand and the system runs nothing differently.
  • Gifting needs a plan with gifting access and a free campaign slot. The upgrade pop-up opens on Launch if either is missing, and the program stays a draft.

See How to Run a Gifting Campaign.

Stop 3

Recruit creators who can receive it

Find Influencers has two filters that matter for a parcel.

FilterWhy it helps a brand that ships
CategoriesBeauty, Makeup, Fashion, Clothing and Jewelry sit under Lifestyle / Fashion / Beauty
Address ready to shipAppears when the campaign is a gifting campaign, so you see creators who already saved an address
Location and languageMatch your Ship to countries
QualityGreat, Good or OK
FollowersNano, Micro, Macro, Mega or a custom range
  • Pick the gifting campaign first. The button then reads Request to send product.
  • You can invite only after our team has approved the program.
  • Creators can also find the program themselves in the Gifting tab of the app and send a gift request.
  • A creator must live in one of your Ship to countries, and the app shows This brand does not ship to that country otherwise.
  • A creator needs an Active account to request or accept, and one request per creator per campaign.
  • Handles are masked until you reveal them. Reveals are permanent, and hiring a creator reveals them for free.

See How to Find and Invite Creators.

Stop 4

Move each creator along the board

Every creator in a gifting program is a card on a board, one column per stage.

ColumnHow a creator gets thereWhat you do
Pending Influencer AcceptanceYou invited themWait. Only the creator can answer
Requested by InfluencerThey asked for the giftPress Accept, or move to Rejected
Accepted, Awaiting ShipYou accepted, or they accepted your invitePack and ship
ShippedYou moved the cardShare tracking in the chat
ReceivedThey confirmed receiptWait for the post
CompletedThey told you about a postCheck the links
Rejected and ArchivedDeclined, or you archived themArchived can move back to Shipped, Received or Completed
  • You see the creator’s shipping address once you accept the request.
  • A card cannot go back to Accepted or to Rejected from the board once it has moved on.
  • Rejected cannot move back to Requested. Only Archived works.
  • Use the outreach message templates, such as Warm and friendly or Short and sweet. They go through the Ainfluencer chat.
  • Export downloads a CSV of everyone in the campaign except open requests. Each column’s Export button exports the whole campaign.
Stop 5

Shipping and tracking, by route

Gifting and paid collaborations handle shipping differently, so know which you are running.

Gifting programPaid collaboration on a Shopify product
OrderYou ship it yourselfSend via Shopify creates a free order in your store and marks it fulfilled
AddressThe creator picks one in the app. The chat card has Copy addressUse the creator’s default, enter a different one, or request it
TrackingNo built-in tracking. Post the number in the chatPick the carrier, enter the number and press Submit and Track
UpdatesNoneFrom Track123: in transit, out for delivery, delivered
QuantityYour choiceOne unit of each selected product
  • Shopify shipping appears only on a Shopify campaign, after the offer is paid.
  • The Send tracking notifications switch in the wizard is stored but not connected to any tracking provider.
  • The request address option does not currently let the creator reply in the app. Get the address in the chat and choose Enter a different address.
  • A wrong carrier often shows no record. You can edit the tracking number until delivery.
  • When Track123 reports delivered, both you and the creator are notified.
Stop 6

Addresses, and what locks them

Wrong addresses are the most common parcel problem, so know when an address can still change.

Card stageCan the creator change the address?
Requested, Invited or AcceptedYes, from the gift screen
Shipped or laterNo. The address is frozen as a record of where the parcel went
  • If a gift ships to the wrong place, sort it out with the creator in the Ainfluencer chat and with your carrier.
  • Do not move a card to Shipped until the parcel is really on its way. The board cannot move it back to Accepted.
  • Creators keep an address book in the app. The first address added becomes the default.
  • A creator can also share an address through the chat card.
Stop 7

Receipt, the post and the result

After the parcel arrives the creator does three things in the app.

  1. Taps Confirm Received, the only stage the creator sets by themselves.
  2. Posts the content as the brief says.
  3. Taps Tell the brand I posted, ticks the post conditions and pastes the links.
  • Post links can be shared only after the gift is received, and at least one link must always stay.
  • Editing a shared link does not work yet. The creator adds the right link and withdraws the wrong one.
  • You are notified when the gift is requested, received and posted.
  • No money moves in gifting, and nothing goes through the wallet.
  • The Analytics page lists paid deals only, so check gifting posts by opening the links from the board.

For paid deals, approval releases the creator’s payment. See How to Review and Approve Delivery.

Stop 9

Plan limits that shape a seeding program

Gifting is limited by plan, and the settings you may expect to act do not.

FreeStarterProUltimate
Gifting creators a month025150Unlimited
Campaigns held at once123Unlimited
Creator invitations a month55050050,000
  • A gifting program in review already uses a campaign slot.
  • Total units to ship, units a month, pause when stock runs low, roll over unused units and the monthly summary are stored but nothing acts on them. Count units yourself.
  • A gifting program has no pause switch. Set an end date or ask our team to pause it.
  • Changing the products of a live program sends it back to review. So does moving an expired end date into the future.
  • A program with no end date never expires.
  • Deleting a program removes it for creators too, including gifts in transit.

See How Plans and Limits Work.

Stop 10

When a request or a parcel goes wrong

A few situations need a different response.

SituationWhat happensWhat to do
A creator is suspendedTheir open requests are cancelled by the systemPick another creator. Accepted gifts continue
You are suspendedEvery open request on all your gifting programs is cancelledContact support. Cancelled requests are not restored
Accept says Could not update stageThe request was cancelled because an account is no longer activeChoose another creator
The public Join button failsThe gifting preview page sends visitors to a missing pageTell creators to use the Gifting tab in the app
A creator does not postNothing forces a post in giftingMessage them in the chat, then archive the card
  • A cancelled request can look like an open one on the board and still shows Accept. Accepting fails.
  • Nobody is notified when a request is cancelled by the system.
  • A cancelled request cannot be reopened, even after the account is reactivated.

See What to Do When Something Goes Wrong.

Stop 11

Questions beauty and fashion brands ask

Does Ainfluencer ship the product for me?

No. You ship it and move the card to Shipped. Shopify campaigns can create the order for you from the inbox.

Can I track gifts?

Not inside a gifting program. Share the tracking number in the chat. Paid collaborations on a Shopify campaign have Track123 tracking.

I shipped to the wrong address.

The address locks at Shipped. Fix it with the creator in the chat and with your carrier.

Can I send more than one product?

A gifting program can list several products. In a Shopify paid collaboration you pick products when you send, one unit of each.

Can I limit it to certain countries?

Yes. Ship to lists the countries, and only creators there are matched.

Can I require a disclosure?

Yes. The Recipients step has a disclosure option, along with minimum age, tags and competitor exclusivity.

Why did my program go back to Pending?

Changing the products of a live program needs a new review.

From parcel to post

The route for brands that ship, in order.

1Pick Ship from and Ship to countries, and list the products.
2Set the categories, platforms and any requirements.
3Launch the program and wait for approval.
4Invite creators with an address ready to ship, or accept requests.
5Pack the parcel and move the card to Shipped.
6Share the tracking number in the chat.
7Wait for Confirm Received, then the creator’s post links.
8Open the links and archive or follow up on the rest.

Ready to send your first parcel?

Create a brand account, build a gifting program and invite creators who are ready to receive it.

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