Teams, Seats & Permissions
Invite teammates and control exactly which campaigns and features each one can touch.
There is no separate workspace to create. Your team lives under your own brand account, and you invite people into it.
- Open the profile menu in the header and choose Team Members.
- Click +Add Member.
- Type one or more email addresses, using + Add More for several at once.
- Click Send Invite.
Each address gets an invitation email. You can also use Copy Invitation Link and send it yourself, which is more reliable than waiting for email.
Check your plan before you start. Free and Starter cannot invite anyone at all. The invite button will push you to upgrade, and the smallest plan that seats a second person is Pro.
None yet. This is the most important thing to know before you invite anyone.
Roles are not built. The Team Members page says Roles coming soon, every member is listed as Admin, and they all have the same access. There is no Campaign Manager, no Analyst, no read-only view and no way to withhold billing access.
In practice this means a team member can pay for offers from your wallet and approve deliveries, which releases money to creators. Treat an invitation as handing over the account, and invite only people you would trust with the card.
No. There is no campaign-level access and no way to scope a member to one campaign or to keep them out of billing. Anyone you invite sees and can act on the whole account.
What they cannot do is a short list, and none of it protects your money:
| A team member can | |
|---|---|
| Create and edit any campaign | Yes |
| Message creators and make offers | Yes |
| Spend your wallet balance | Yes |
| Approve deliveries, releasing payment | Yes |
| Edit the brand profile or logo | No |
| Change the brand password or email settings | No |
| Open the Influencer content library | No |
If you need a genuinely restricted collaborator today, the workable approach is to keep them outside the account: share campaign briefs and delivered content with them directly, using the public share link on delivered content, rather than giving them a seat.
Almost always one of three things:
- It landed in Promotions, Spam, or Social, invite emails are automated, so spam filters often grab them.
- You entered a typo’d email, re-check and re-send from the Team page.
- Your teammate already has an Ainfluencer account on a different email, they need to accept from the one you invited.
Invitations expire after 7 days for people who do not yet have an Ainfluencer account, and Resend Invite restarts that clock. If your colleague hits an error on the registration form, ask them to register normally as a brand using the invited email address, then click your invitation link again.
Fewer than the tier names suggest, and two plans allow nobody at all:
| Plan | People in total | Colleagues you can invite |
|---|---|---|
| Free | 1 | None |
| Starter | 1 | None |
| Pro | 3 | 2, with more at $19 each |
| Ultimate | Unlimited | Unlimited, extra seats $29 each |
You, as the owner, do not use a seat. So a plan described as two seats means you plus two colleagues.
If adding a teammate is the reason you are upgrading, Starter will not do it. The seat count does not move until Pro, so budget for Pro rather than being surprised at the invite screen.
Almost everything you can, including spending money. Roles do not exist yet: every member is shown as Admin and has the same access.
| Can a team member do it? | |
|---|---|
| Create and edit campaigns | Yes |
| Message creators and negotiate offers | Yes |
| Pay for offers from your wallet | Yes |
| Approve deliveries, which releases payment | Yes |
| See the scheduler, analytics and notifications | Yes |
| Open the brand profile or change the logo | No |
| Change the brand’s password or email settings | No |
| Open the Influencer content library | No, despite the sidebar link |
Invite accordingly. There is currently no way to give someone campaign access without also giving them the ability to spend your wallet balance and approve deliveries. Until roles arrive, the control you have is who you invite and when you remove them.
That is a known bug rather than a limit you have misread. The seat counter goes up when an invitation is sent, and it only comes back down when a pending invitation is deleted or when a plan downgrade takes effect. Removing an accepted member does not return the seat.
- Delete any pending invitations you no longer need, which does free the seat.
- If you are genuinely under your limit and still blocked, contact support with your account email and the number of members you have.
- The team can correct the count.
Pending invitations count against you the moment they are sent, so an invitation to a colleague who never joined is quietly holding a seat. Clearing out old pending invites is the first thing to try when the upgrade pop-up appears unexpectedly.
No. An email address registered as a creator cannot join a brand team, and the invitation is refused with a message saying exactly that.
If the person genuinely works for your brand and also has a creator account, they need a different email address for the team invitation.
This catches out agencies whose staff are also creators. Use a work address for the brand side and keep the creator account on its personal address, since the two sides of the platform are entirely separate accounts.
Both stop the team immediately, and deletion is not recoverable.
| Situation | What your team sees |
|---|---|
| Your brand account is suspended | Members cannot use the team at all: This account has been suspended and cannot be accessed at the moment |
| You delete your account | Every member is logged out and all pending invitations expire |
| A member is removed | They lose access immediately and are signed out of every session |
Members are not emailed when they join or when they are removed, so someone losing access finds out by being signed out. If you remove a colleague, tell them.
Ready to launch your first campaign?
Create your free brand account, or let our team walk you through it on a quick demo.
