Ainfluencer for Social Media Managers

Get your seat in the brand’s account

You do not get a separate account for the brand. You keep your own login and switch into the brand’s team, where you act as the brand.

1. The account owner opens Team Members, chooses Add Member, types your email and sends the invite.
2. You get an email called You’re invited to the brand’s team on Ainfluencer. The owner can also copy the invitation link and send it to you.
3. If you already have a brand account, the link adds you to the team at once and you log in.
4. If you are new, the link opens a short registration form with your email filled in. Enter your name and password and finish the reCAPTCHA.
5. Use the profile menu to switch between your own brand and the team.

• If the registration form shows an error, sign up as a brand first at app.ainfluencer.com, then open the invitation link again.
• If the owner is suspended, nobody in the team can use the account until that is resolved.

Seat limits by plan are in How Plans and Limits Work.

What your seat can and cannot do

Roles are not available yet, so a team member has the same working access as the owner, with a few settings pages held back.

• Treat the seat as a payment authoriser. Paying an offer, approving a delivery and moving a gifting card are all things you can do as the brand.
• Your own notification settings live in your own brand, not the team’s.
• When the owner removes you, you are logged out of every session at once. No email is sent when someone joins or leaves.
• If a plan ends, seats above the new limit are released automatically, pending invitations first, then the oldest members.

Run the inbox every day

The inbox is where deals move. Each creator has one thread per route, and the thread shows where the deal stands.

• An offer arrives already waiting for payment. Paying is the acceptance. Use Edit to counter before paying.
• A counter lets the creator accept, edit or reject. After payment, Edit becomes a revision request, up to two by default. A higher price must be paid first and is held until the creator answers.
• Rejecting an offer opens a short wizard that asks for a reason and an optional comment.
• The platform filter shows creators with an active account on that platform for gifting and affiliate threads, which are not tied to one account.
• Contact details are hidden until payment, except on Ultimate, and a nightly check reviews unpaid chats. Keep the conversation in the Ainfluencer chat.
• When a creator sends an address card, the inbox shows a Copy address button for the shipping label.

See How to Pay for an Offer.

Write briefs that creators can answer

The paid collaboration wizard asks one question per screen. Each Next saves a draft, so you can stop and come back.

• The title and description can be written with AI, twice per campaign, or filled from a template. The AI button may not work for team members, so ask the owner to use it.
• A caption can be up to 2,200 characters and 30 hashtags. Contact details are not allowed in it.
• An unfinished draft triggers reminder emails to the brand at 24 and 72 hours.
• Every new campaign is reviewed by our team before creators see it. Invitations you queue meanwhile are held until it is approved.
• A paid collaboration has no end date. Pause or delete it from the Campaigns page.

See How to Launch a Campaign.

Source and invite creators

Find Influencers is a filtered search, and a handle stays masked until you reveal it.

• Choose the campaign first. The button then reads Invite to campaign, Invite to program or Request to send product.
• Save creators to a list for later. Reveals are permanent per creator, and hiring a creator reveals them for free.
• Reveals a month: Free 5, Starter 50, Pro 100, Ultimate 6,000. Past the limit you can pay from the wallet or upgrade.
• Invitations a month: Free 5, Starter 50, Pro 500, Ultimate 50,000. They go out in grouped emails at 06:00 and 18:00 UTC.
• A creator you already invited, or who already made an offer, is left out of results for that campaign.

See How to Find and Invite Creators.

Keep the content calendar with the Scheduler

Once an offer is paid, the deal sits in the Scheduler until the creator delivers.

• The creator is reminded 72, 24, 12, 6 and 3 hours before the publish date.
• A creator can extend the deadline themselves. Check the chat for the new date.
• If nothing is delivered by two days after the publish date, the deal expires and you are refunded to your wallet at three days.
• The status stays Published for both waiting and approved deliveries, so check the approve box rather than the label.

Review, approve and share the content

Approval releases the creator’s payment. Nothing approves a delivery for you, so a deal left alone is refunded.

• The note on Approve or Disapprove goes to Ainfluencer only, not to the creator. Keep talking to the creator in the chat.
• A brand disapproval keeps the money held and refunds the brand 14 days after the deal’s start date unless the creator resubmits.
• When a creator uploads a link we can read, the approval window is about nine days. For a link we cannot read, such as a story or a private post, it can be under two days.
• Approval cannot be undone by you. Approving a deal that was already refunded takes the price from your wallet again.
• The share link shows files only. A delivery that is just a post link has no files to share.

See How to Review and Approve Delivery.

Report on what the creators delivered

The Analytics page builds a campaign view from delivered posts.

• Numbers are read about one hour, one day, three days and one week after the creator submits the link.
• A campaign appears only after a paid deal is approved, has a link and has at least one reading. Files, stories and private posts have no numbers.
• There is no refresh button. Numbers are as fresh as the last reading.
• A review rates Performance, Communication and Observance of agreed terms out of five. It is checked by our team before it shows on the creator’s profile.
• The answer to Would you work with this creator again is never shown to the creator.

Guardrails for a shared account

Several people acting as one brand needs a few agreements.

• Keep a note of every share link you send, because it cannot be switched off from the account.
• Ask the owner for the Contents page. Team members use the inbox preview and the share link.
• Money out of a failed or unapproved deal returns to the wallet, not the card.

See How Refunds Work.

Questions social media managers ask

My invitation says it is no longer valid.

It expired after seven days. Ask the owner to press Resend Invite.

I cannot open Influencer content.

That page is for the account owner. Use Copy in the inbox preview for a share link.

Can I have access without payments?

Not yet. Roles are coming soon, and every seat has the same working access.

I cannot invite more people.

Pending invitations use a seat. Delete the ones you no longer need, or ask the owner about the plan.

A creator delivered but the campaign is not in Analytics.

Analytics lists a campaign after the delivery is approved and has a readable link with at least one reading.

I approved by mistake.

Approval releases the payment within minutes and you cannot reverse it. Tell support what happened.

Who is notified when I join the team?

Nobody. No email is sent when a member joins or is removed.